Affordable Connectivity Program

 

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is a government program run by the Federal Communications Commission (FCC) that helps low income households pay for broadband internet service.  ACP provides up to a $30/month discount on internet service for qualified households.  You can find more information about the ACP program on the ACP consumer website.  Titonka-Burt Communications participates in the ACP program.

How do you qualify for the Affordable Connectivity Program?

You can qualify based on your household income.

You can qualify if you or anyone in your household already receives a Lifeline benefit.

You can qualify if you, your child or dependent participate in government assistance programs such as SNAP, Medicaid, WIC or other federal assistance programs.

If you currently receive a Lifeline benefit, you automatically qualify for ACP.  You can receive both benefits at the same time.  You can apply your ACP benefit and your Lifeline benefit to the same or separate services.

How do you apply for the Affordable Connectivity Program?

You can apply for the Affordable Connectivity Program online through the National Verifier.  You can also fill out a paper application and mail it in.

Affordable Connectivity Program Help

You can call the ACP helpline at 877-384-2575 to speak with someone about your eligibility for the ACP program or your ACP applications status.

Please contact TBC at 515-928-2110 if you are having any issues with the ACP program.  If TBC is unable to resolve your issue, you can file an informal complaint with the FCC by calling 888-CALL-FCC (888-225-5322).  You can also file a complaint online with this form and select availability as the issue and fill in the form.

FCC ACP Consumer Complaints

Titonka Burt Communications
P.O. Box 321
247 Main St. N
Titonka, IA 50480

Office Hours
8:00 a.m. - Noon, 1:00 - 5:00 p.m.

Phone: 515.928.2110
Toll free: 800.753.2016
Email: Titonka@TBCtel.com

DMCA - Designated Agent for Copyright Infringement:
General Manager
247 Main St. N
Titonka, IA 50480
Phone: 515-928-2110
Fax: 515-928-2897
Email: Titonka@TBCtel.com

Titonka Burt Communications
P.O. Box 321
247 Main St. N
Titonka, IA 50480

Office Hours
8:00 a.m. - Noon, 1:00 - 5:00 p.m.

Phone: 515.928.2110
Toll free: 800.753.2016
Email: Titonka@TBCtel.com

 

DMCA - Designated Agent for Copyright Infringement:
General Manager
247 Main St. N
Titonka, IA 50480
Phone: 515-928-2110
Fax: 515-928-2897
Email: Titonka@TBCtel.com

6 months ago

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