Accessibility

Relay Iowa

The State of Iowa offers an important public service called Relay Iowa. Relay Iowa is for everyone, including the thousands of people who are Deaf, Hard of Hearing, Deaf-Blind or Speech Impaired. Relay Iowa is a program of the Iowa Utilities Board and ensure all citizens have access to convenient, reliable services that enable them to communicate by telephone.

How does relay work?
Dial 7-1-1 from any phone in Iowa or the appropriate toll-free number below to connect to Relay Iowa. Give the communication Assistant (CA) the area code and number you want to call. During a relay call, the CA will voice everything typed by the TTY user and type everything said by the telephone user. Calls handled by Relay Iowa are held strictly confidential.

Dial 7-1-1 OR
TTY: 1-800-735-2943
Voice: 1-800-735-2943
Speech to Speech 1-877-735-1007
Spanish: 1-800-264-7190
Relay Iowa Website

Telecommunications Access Iowa

(Learn more)

Specialized Telephone Equipment

Approved Equipment Categories include, Amplified Phone, Captioned Telephone, Voice-Activated Speakerphone With Adaptive Features, Speech Amplified Phone, Hearing Cary Over (HCO) Phone, Text Telephone (TTY), Voice Carry Over (VCO) Phone, Electrolarynx Telephone, Speech Therapy Device, Phone Ringer/Signaler, and Amplified Answering Machine.

How do I apply for specialized equipment?

The Iowa Equipment distribution Program called Telecommunication Access Iowa (TAI) helps pay for specialized equipment for Iowa residents who are deaf, hard of hearing or speech impaired. Qualified individuals can receive a voucher for approximately 95% of the average cost of specialized telephone equipment. To apply online, go to www.teleiowa.com or call 1-800-606-5099 V/TTY.

iowaCan Connect

The National Deaf-Blind Equipment Distribution Program (website)

Connect is a program that provides communications technology free of charge to low-income of all ages who have combined vision and hearing loss. It provides a wide range of hardware, software and applications to suit the varying communications technology needs of persons who qualify. Examples include products that are available to the general public and may be accessible to people with hearing and vision loss or products that are adaptable through the use of specialized equipment, such as screen enlargement software, screen readers or Braille displays.

If you, or someone you know, has combined vision and hearing loss and cannot afford communications technology that enables you to use a telephone, send an email, access the Internet, or use other communications technology, you might be eligible for this program.

A qualified program specialist can help you identify equipment that will meet your needs. program specialists are also available to train you to use the equipment.

To see if you qualify for this program, you may visit: www.iCanConnect.org/iowa

To apply, contact:

TOLL-FREE (Voice) 800-606-5099
EMAIL teleiowa@aol.com

OR

TOLL-FREE (VOICE) 800-362-2587
EMAIL: betty.hansen@blind.state.ia.us

For more information, visit: www.fcc.gov/NDBEDP

Titonka Burt Communications
P.O. Box 321
247 Main St. N
Titonka, IA 50480

Office Hours
8:00 a.m. - Noon, 1:00 - 5:00 p.m.

Phone: 515.928.2110
Toll free: 800.753.2016
Email: Titonka@TBCtel.com

DMCA - Designated Agent for Copyright Infringement:
General Manager
247 Main St. N
Titonka, IA 50480
Phone: 515-928-2110
Fax: 515-928-2897
Email: Titonka@TBCtel.com

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Titonka Burt Communications
P.O. Box 321
247 Main St. N
Titonka, IA 50480

Office Hours
8:00 a.m. - Noon, 1:00 - 5:00 p.m.

Phone: 515.928.2110
Toll free: 800.753.2016
Email: Titonka@TBCtel.com

 

DMCA - Designated Agent for Copyright Infringement:
General Manager
247 Main St. N
Titonka, IA 50480
Phone: 515-928-2110
Fax: 515-928-2897
Email: Titonka@TBCtel.com

4 days ago

We want to take time to let our customers know how much we love them and appreciate their business. We hope you enjoy the many advantages of service from your local communications provider with ... See more

1 week ago

It's National Clean Out your Computer Day. Check out these suggestions for cleaning out your computer. https://nationaltoday.com/national-clean-out-your-computer-day/

1 week ago

Scholarship Reminder: TBC is pleased to promote and sponsor scholarship opportunities available to our customers. Visit our website for complete details about the Iowa Communications Alliance, ... See more

2 weeks ago

February is American Heart Month. Learn how American Heart Month can make a difference. https://healthfinder.gov/nho/februarytoolkit.aspx

2 weeks ago

We updated our website! Be sure to visit www.TBCtel.com and take a look.

2 weeks ago

Check out these ideas for a fun Super Bowl Party! https://bit.ly/38tKoMS

3 weeks ago

It's National Peanut Butter Day! Smooth or Creamy? https://bit.ly/3aC1gCP

1 month ago

Yum! This looks like a delicious way to celebrate National Hot Buttered Rum Day. https://www.foodnetwork.com/recipes/damaris-phillips/hot-buttered-rum-cake-5510058

« 1 of 2 »

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