Accessibility

Relay Iowa

The State of Iowa offers an important public service called Relay Iowa. Relay Iowa is for everyone, including the thousands of people who are Deaf, Hard of Hearing, Deaf-Blind or Speech Impaired. Relay Iowa is a program of the Iowa Utilities Board and ensure all citizens have access to convenient, reliable services that enable them to communicate by telephone.

How does relay work?
Dial 7-1-1 from any phone in Iowa or the appropriate toll-free number below to connect to Relay Iowa. Give the communication Assistant (CA) the area code and number you want to call. During a relay call, the CA will voice everything typed by the TTY user and type everything said by the telephone user. Calls handled by Relay Iowa are held strictly confidential.

Dial 7-1-1 OR
TTY: 1-800-735-2943
Voice: 1-800-735-2943
Speech to Speech 1-877-735-1007
Spanish: 1-800-264-7190
Relay Iowa Website

Telecommunications Access Iowa

(Learn more)

Specialized Telephone Equipment

Approved Equipment Categories include, Amplified Phone, Captioned Telephone, Voice-Activated Speakerphone With Adaptive Features, Speech Amplified Phone, Hearing Carry Over (HCO) Phone, Text Telephone (TTY), Voice Carry Over (VCO) Phone, Electrolarynx Telephone, Speech Therapy Device, Phone Ringer/Signaler, and Amplified Answering Machine.

How do I apply for specialized equipment?

The Iowa Equipment distribution Program called Telecommunication Access Iowa (TAI) helps pay for specialized equipment for Iowa residents who are deaf, hard of hearing or speech impaired. Qualified individuals can receive a voucher for approximately 95% of the average cost of specialized telephone equipment. To apply online, go to www.teleiowa.com or call 1-800-606-5099 V/TTY.

iowaCan Connect

The National Deaf-Blind Equipment Distribution Program (website)

Connect is a program that provides communications technology free of charge to low-income of all ages who have combined vision and hearing loss. It provides a wide range of hardware, software and applications to suit the varying communications technology needs of persons who qualify. Examples include products that are available to the general public and may be accessible to people with hearing and vision loss or products that are adaptable through the use of specialized equipment, such as screen enlargement software, screen readers or Braille displays.

If you, or someone you know, has combined vision and hearing loss and cannot afford communications technology that enables you to use a telephone, send an email, access the Internet, or use other communications technology, you might be eligible for this program.

A qualified program specialist can help you identify equipment that will meet your needs. program specialists are also available to train you to use the equipment.

To see if you qualify for this program, you may visit: www.iCanConnect.org/iowa

To apply, contact:

TOLL-FREE (Voice) 800-606-5099
EMAIL teleiowa@aol.com

OR

TOLL-FREE (VOICE) 800-362-2587
EMAIL: betty.hansen@blind.state.ia.us

For more information, visit: www.fcc.gov/NDBEDP

Titonka Burt Communications
P.O. Box 321
247 Main St. N
Titonka, IA 50480

Office Hours
8:00 a.m. - Noon, 1:00 - 5:00 p.m.

Phone: 515.928.2110
Toll free: 800.753.2016
Email: Titonka@TBCtel.com

DMCA - Designated Agent for Copyright Infringement:
General Manager
247 Main St. N
Titonka, IA 50480
Phone: 515-928-2110
Fax: 515-928-2897
Email: Titonka@TBCtel.com

1 day ago

In response to the COVID-19 pandemic, TBC is offering FREE drive-up Wi-Fi at our TBC office in Titonka, Titonka Public Library, Burt Public Library, Burt Activity Complex.

2 days ago

TBC is pleased to pass along these FREE Previews our Digital TV Basic and Expanded Basic Customers.

AXS TV – Channel 488
Fox News – Channels 102/502
CNN – Channels 104/504
MSNBC – Channels ... See more

5 days ago

Important information from the FTC about protecting your child's privacy online. https://bit.ly/39jNLWU

6 days ago

Aureon will be performing maintenance to replace processing equipment for our broadcast DTV channels. The first maintenance window on March 24 from 4:00 – 6:00 a.m., will impact half of those ... See more

1 week ago

Enjoy the first day of SPRING!

1 week ago

Our office will be closed to foot traffic. Staff is still working and you can contact us by phone at 515-928-2110 or by email at Titonka@TBCtel.com. Payments may be made by using our drop box, by ... See more

1 week ago

Our office will be closed to foot traffic effective immediately. Staff is still working and you can contact us by phone at 515-928-2110 or by email at Titonka@TBCtel.com. Payments may be made by ... See more

2 weeks ago

Get ready to hop into Spring with the Grasshopper Bars recipe. https://bit.ly/2vsUcsO

2 weeks ago
Telecommunications Access Iowa

You can also visit our office for more information and an application for a voucher to use toward phone equipment.

2 weeks ago

Enjoy HBO & Cinemax on TBC Digital TV channels 316 -321, 323-330, 716, and 723. To keep enjoying HBO and Cinemax, contact TBC to add the Premium Channels to your package.

« 1 of 4 »

Titonka Burt Communications
P.O. Box 321
247 Main St. N
Titonka, IA 50480

Office Hours
8:00 a.m. - Noon, 1:00 - 5:00 p.m.

Phone: 515.928.2110
Toll free: 800.753.2016
Email: Titonka@TBCtel.com

 

DMCA - Designated Agent for Copyright Infringement:
General Manager
247 Main St. N
Titonka, IA 50480
Phone: 515-928-2110
Fax: 515-928-2897
Email: Titonka@TBCtel.com

1 day ago

In response to the COVID-19 pandemic, TBC is offering FREE drive-up Wi-Fi at our TBC office in Titonka, Titonka Public Library, Burt Public Library, Burt Activity Complex.

2 days ago

TBC is pleased to pass along these FREE Previews our Digital TV Basic and Expanded Basic Customers.

AXS TV – Channel 488
Fox News – Channels 102/502
CNN – Channels 104/504
MSNBC – Channels ... See more

5 days ago

Important information from the FTC about protecting your child's privacy online. https://bit.ly/39jNLWU

6 days ago

Aureon will be performing maintenance to replace processing equipment for our broadcast DTV channels. The first maintenance window on March 24 from 4:00 – 6:00 a.m., will impact half of those ... See more

1 week ago

Enjoy the first day of SPRING!

1 week ago

Our office will be closed to foot traffic. Staff is still working and you can contact us by phone at 515-928-2110 or by email at Titonka@TBCtel.com. Payments may be made by using our drop box, by ... See more

1 week ago

Our office will be closed to foot traffic effective immediately. Staff is still working and you can contact us by phone at 515-928-2110 or by email at Titonka@TBCtel.com. Payments may be made by ... See more

2 weeks ago

Get ready to hop into Spring with the Grasshopper Bars recipe. https://bit.ly/2vsUcsO

2 weeks ago
Telecommunications Access Iowa

You can also visit our office for more information and an application for a voucher to use toward phone equipment.

2 weeks ago

Enjoy HBO & Cinemax on TBC Digital TV channels 316 -321, 323-330, 716, and 723. To keep enjoying HBO and Cinemax, contact TBC to add the Premium Channels to your package.

« 1 of 4 »

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